Curbside-pickup, in-store pickup, and shipping where order delivery and accuracy becomes a critical aspect of valuable customer experience to drive conversion and sales.
In today’s episode, listen to the Founder and CEO of a Last Mile Delivery Solution company, FenixCommerce, Mr. Akhilesh Srivastava in discussion with our amazing host Carlos Diaz talk about these issues.
- Are you providing customer a dynamic and reliable promise date with Order By Get By, Limited Quantity alerts?
- Are you providing dynamic promotions based on a customer promise date to increase conversion?
- Are you leveraging power of AI and data (operational, inventory & carrier) for accurate delivery?
- Do you have an increased call volume and your customer service suffering in new normal?
- Do you have ability to forecast store capacity (labor) to fulfill the customer promise?